Shipping Policy

WANT TO KNOW MORE ABOUT OUR SHIPPING TIMES?

Here at Brightervibe we strive to give our customers the quickest shipping times possible as we believe that is the most important thing for any online-based company. 

Our shipping can generally be separated into two parts:

PROCESSING TIME: 

Our processing time consists of order verification, product tailoring, product quality check, and packaging. Due to the high volume of orders at the moment, our processing time is 1-2 business days. 

SHIPPING TIME:

The shipping time refers to the time your Sunset Lamp takes from being shipped out to being delivered to your doorstep. 

All orders within the continental United States will be shipped from our United States warehouse, and all other orders will be shipped from our international warehouses depending on which is closest to your residency. However, if our US warehouse is out of stock, your order will be shipped from the closest international warehouse. 

Our current shipping times range between 5-20 days business days. Due to the global pandemic, shipping times may vary depending on where in the world you are ordering from. 

All orders will receive tracking numbers with live updates on your package. All tracking information will be sent within 24 - 72 hours. If you have not received your tracking number within this time-frame, please reach out to our customer support team at info@thebrightervibe.com :) 

NOTE: If you are ordering from an island state/country, shipping times may be delayed due to global shipping constraints. 

DIDN'T FIND WHAT YOU WERE LOOKING FOR?

If you didn't find what you were looking for, contact us at info@thebrightervibe.com, or via our contact page here, as we would be more than happy to assist in any way we can.